#15 Ranked Editor's Choice Practice Management

Karbon Review 2025

AI-powered practice management platform for accounting firms featuring AI agents, intelligent email prioritisation, automated workflows, and Practice Intelligence for strategic firm growth.

4.6/5 | Updated:
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Quick Summary

Karbon is the market leader in AI-powered practice management for accounting firms. The combination of AI agents, intelligent email handling, and Practice Intelligence delivers measurable time savings. For firms serious about operational efficiency and growth, Karbon sets the standard.

Key Features of Karbon

AI Agents

Automated agents handle repetitive work like data entry, follow-ups, and client onboarding while you stay in control of configuration and review.

Email Intelligence

AI prioritises emails by urgency and sentiment, generates draft responses, and summarises lengthy threads.

Practice Intelligence

AI-driven platform that connects information, processes, and tools to automate workflows and predict strategic moves.

Client Briefs

AI summarises emails, notes, work, and billing data into a single snapshot with key highlights and recent updates.

Smart Assignments

AI suggests colleague assignments based on prior work history and expertise.

Client Portal

Secure portal for client collaboration, document sharing, and accelerated response times.

Tax Workflows

End-to-end tax lifecycle management from client intake to filing and archiving.

Workflow Automation

Standardise processes, schedule data collection, and scale client onboarding with automated task management.

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Karbon Pricing in 2025

Per-user monthly subscription with Team, Business, and Enterprise tiers

Starting from $59/user/month

Pricing verified as of January 2025. Visit the official website for current pricing.

Karbon Pros and Cons

What We Like

  • + AI agents automate data entry, follow-ups, and client onboarding
  • + Saves average of 18.5 hours per employee per week
  • + AI-powered email prioritisation and draft generation
  • + #1 ranked on G2 for practice management
  • + Trusted by 30,000+ accounting professionals globally
  • + Deep integrations with tax and accounting software

What Could Be Better

  • - Premium pricing compared to basic project management tools
  • - Learning curve for full feature utilisation
  • - Best suited for established practices with multiple team members
  • - Some advanced AI features require higher tiers
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Who Should Use Karbon?

Growing accounting and bookkeeping firms that want AI-powered workflow automation, team collaboration, and practice intelligence to scale operations efficiently.

Full Review

Karbon has emerged as the leading practice management platform for accounting firms, earning the #1 ranking on G2 and the trust of over 30,000 accounting professionals globally. What sets Karbon apart is its AI-first approach - not AI bolted onto existing software, but intelligence woven into every workflow.

AI Agents: Your Digital Workforce

Karbon’s AI Agents represent a genuine leap forward in practice automation. These agents handle repetitive but essential work: data entry, client follow-ups, onboarding workflows. Unlike simple automation rules, AI Agents understand context and learn from your corrections. You configure their capabilities, review their work, and tailor them to your specific processes.

Email Intelligence That Actually Works

For many accountants, email is where productivity dies. Karbon’s AI addresses this directly. It prioritises emails by urgency and sentiment, so you see what matters first. It generates draft responses that you can edit and send. It summarises lengthy threads into digestible briefs. Firms report saving 18 hours per month just on email management.

Practice Intelligence: Strategic AI

Announced in June 2025, Practice Intelligence represents Karbon’s vision for the future of practice management. Rather than just organising your firm, it orchestrates it - connecting people, data, technology, and workflows with AI predicting the next best strategic move. This transforms practice management from reactive administration to proactive growth.

The Numbers Speak

The productivity gains are measurable: 18.5 hours saved per employee per week, translating to approximately $34,688 per year per employee. These aren’t theoretical benefits - they’re reported by actual Karbon customers.

Client Portal Excellence

Launched in July 2025, Karbon for Clients provides a secure, modern portal for client collaboration. It streamlines document sharing, accelerates response times, and reduces administrative burden. The portal manages the entire client lifecycle from onboarding through ongoing relationship management.

Tax Workflow Integration

Karbon’s tax workflows manage the complete tax lifecycle: client intake, work progress, team collaboration, filing, and archiving. Deep integration with StanfordTax embeds organizers and workpaper management directly into Karbon workflows. FIFO queues prioritise client work, and real-time progress reports show exactly where work stands.

Pricing Consideration

Karbon starts at $59/user/month for the Team plan, with Business and Enterprise tiers for larger firms. This premium pricing reflects the comprehensive feature set and measurable ROI. For firms with multiple team members, the productivity gains typically justify the investment within months.

Our Recommendation

Karbon is the right choice for growing accounting firms that want to operate more efficiently and strategically. The AI features deliver real time savings, the collaboration tools improve team coordination, and Practice Intelligence points toward where practice management is heading. For solo practitioners, it may be more than needed; for teams of three or more, it’s the benchmark against which alternatives should be measured.

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Our Verdict on Karbon

Karbon is the market leader in AI-powered practice management for accounting firms. The combination of AI agents, intelligent email handling, and Practice Intelligence delivers measurable time savings. For firms serious about operational efficiency and growth, Karbon sets the standard.

Our Rating: 4.6/5

Karbon FAQ

How much time can Karbon save?

Karbon customers report saving an average of 18.5 hours per employee per week through automation and AI-powered efficiency. This translates to approximately $34,688 per year per employee in productivity gains.

What AI features does Karbon include?

Karbon includes AI agents for automating routine tasks, AI-powered email prioritisation and draft generation, intelligent client summaries, smart colleague assignments, and Practice Intelligence for strategic insights.

What integrations does Karbon offer?

Karbon integrates with Xero, QuickBooks, Ignition for proposals and billing, SmartVault for document management, StanfordTax for tax workflows, and many other accounting and productivity tools.

Is Karbon suitable for small firms?

Karbon is designed for growing practices with multiple team members. Solo practitioners may find the feature set more than needed, while firms with 3+ team members will benefit most from the collaboration and automation features.

What is Practice Intelligence?

Practice Intelligence is Karbon's AI-driven platform that intelligently connects information, processes, and tools across your practice to automate complex workflows and proactively predict the next best strategic move for your firm.

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